Reference

What You Agree To When You Use chrck4d

These terms set the rules between you and us — covering your account, how deposits and withdrawals work, and what we expect from both sides.

Account eligibility applies where local law permitsTouch 'n Go eWallet, Boost, GrabPay acceptedOne account per personMalaysian Ringgit (RM) account currencyTerms updated when we notify you
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chrck4d What You Agree To When You Use chrck4d
HOW WE HANDLE THIS

Account Security and Policy Conduct

Account Verification

Before any withdrawal leaves your account, we verify your identity against the details provided at registration. This step protects your funds and keeps the account yours alone.

Data Handling

We hold only the data needed to run your account and process payments via Touch 'n Go eWallet, Boost, or GrabPay. We do not sell your personal data to third-party marketers.

Cookie Use

We use cookies to keep your session active across pages and to remember your preferred payment method. You can manage cookie settings through your browser at any time.

Requesting Changes

To update account details, correct personal information, or request data deletion, contact support via live chat or email. We action verified requests within a reasonable timeframe.

TERMS CONTACT

Reach Us About These Terms

Live Chat The fastest path for account or terms questions. Open the chat widget from any page — our team handles terms-related queries directly without forwarding you elsewhere.
Email Support Send detailed terms questions or formal account requests to our support address. We respond in writing so you have a clear record of any clarification or decision made.
Account Help Centre If you need to request account changes, close an account, or flag a terms concern, the Help Centre submission form creates a tracked case with a reference number for follow-up.

Your Questions on These Terms Answered

These are the questions we get most often about how our terms work. If yours is not here, live chat or email gets you a direct answer from our team — players in Kota Bharu reach us the same way as anyone else on the platform.

No. One account per person is a firm rule. If we detect duplicate accounts linked to the same identity or payment method, both accounts may be suspended pending a review.

We notify you at the contact address on your account before changes take effect. Using the platform after that notification means you accept the revised terms.

Yes. The terms apply to every account transaction regardless of which payment method you use — Touch 'n Go eWallet, Boost, GrabPay or any other supported method.

Contact support via live chat or the Help Centre form. We verify your identity, process any remaining balance back to your registered payment method, then close the account cleanly.

Raise it directly through live chat or email. Give your account reference and a brief description; we review the case and respond in writing with our findings.

Access depends on local law and is available where local law permits. It is your responsibility to check whether using the platform is permitted in your region before registering.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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